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Blzrnnr1's avatar
Blzrnnr1
9 years ago
Solved

VC++ Runtime error 1603 unable to install update

Posting here because I have exhausted all other available options.  I had no problems until Origin attempted to install the latest update.  Now, not only will my game not update but it won't play at ...
  • Delgorath's avatar
    Delgorath
    9 years ago

    A couple of more things to try. 

    Solution #1 - Change the name of the following folder

    1. Rename the following folder:

      C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 
      to
      C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_BAK



      Solution #3 - Remove the updates triggering the errors

      1. Go to Control Panel > Uninstall a program (or Programs and Features).

      2. In the left menu, click View installed updates.

      3. In the search box at the top-right, search for KB2918614.

        If you find it, uninstall it.

      4. Do another search for KB3072630, KB3000988 and KB3008627.

        If you find them, uninstall them as well.

      5. Reboot the computer and try installing the  software again.



      Its a tricky one, good job I like puzzles.  its not error 1603, its the 997 i/O operation one.  That stops Origin installing the VC file.  That one is caused by a temporary profile being used to install, or something like that.  Which probably means your current user profile is corrupt or doesnt have sufficient rights, or somewhere along the line the file ownership is screwed.  The other possibility is to create a new user on the machine with administrator rights and a password.  Log in as that user and do the update. 


      Let me know how how it goes. 
  • Blzrnnr1's avatar
    Blzrnnr1
    9 years ago

    The hotfix referenced in the post does not apply to my system.  When I download the hotfix and attempt to apply it, I get the mesage that "The update is not applicable to your computer."  

    Any recommendations would be appreciated.

    • Delgorath's avatar
      Delgorath
      9 years ago

      First, try running Origin as Administrator while installing the game. 

      If that don't helps, go to your ">drive<:\Program Files (x86)\Origin Games\Mass Effect Andromeda\__Installer\vc" folder.

      There you will find a "vc2010sp1" a "vc2012" and a "vc2013" folder.

      Go to the "redist" folder inside this folders and run the "vcredist_x86.exe" and the "vcredist_x64.exe" as Administrator.

      Reboot every-time after you installed both versions of a year. > ´test

      If that also don't helps, close Origin completely.

      Download the VC2012 C++ package from MS here.

      Replace the existing "vcredist_x86.exe" and "vcredist_x86.exe" under ">drive<:\Program Files (x86)\Origin Games\Mass Effect Andromeda\__Installer\vc\vc2012\redist" with the downloaded versions.

      Run Origin as Administrator and try the installation again.

      • Blzrnnr1's avatar
        Blzrnnr1
        9 years ago

        Thank you for the suggestion, but please allow me to clarify a few points.

        First of all, I have already tried your proposed solution and when doing so get the error described in the log above.  Second, the issue is stemming from VC 2010 not VC 2012.

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