Weird mail.

@EA_Mai

As others will probably agree on, these types of emails are a incredibly silly/stupid way of doing anything official considering the history of scammers and the like.  Honestly, it harms EA rep to have even considered such an email, let alone actually utilized them in any official capacity.  Whoever thought this was an acceptable practice needs a stern talking too.....and maybe some education in better practices.  You/EA as a company shouldn't need any real verification of ownership for ANY game no matter the upgrades or changes coming, that info should be locked like Fort Knox with the associated accounts, and the very fact you do need any sort of verification, especially sent in Email form, is troubling in the extreme.......it SHOULD at worst been handled through the Origin app itself, using official notifications through Origin.  If system is outside Origin such as Xbox or PS, then it should have been handled through those companies direct communications on those systems.