Crashing whenever I try logging in with Facebook

Hi @ADogTheKing123, you emphasised 'still'. How long have you been having trouble signing into your account? Can you pop up a screenshot of the error message you're seeing?

Hi @nwo0cofyldof, thanks for sharing it was working for you up until 3. Chances are we aren't in the same timezone here so just to confirm is that 3 p.m. UTC? Could you check to see if there are any pending updates in the play store/App store? Also, it'd be good to see a screenshot of the error you're getting too.

@LT4VT thanks for adding that context in your post, running through the troubleshooting steps already and getting a case started on it. So far, you've done all that can be done on your side.

Gotcha @smillan24! This only started popping up for you after the update went live. Could you also run through the troubleshooting steps I've shared above? After updates, there can sometimes be syncing/caching issues which troubleshooting can help solve. Plus, troubleshooting can help us rule out a few causes.

Hi @nwo0cofyldof, got it. Thank you. Are you on Android or iOS? Were you able to check if there were any updates pending in the store?

Edit to add: Fingers crossed @LT4VT 🤞 Can I check if you' linked your NBA live mobile account with Facebook too?

- EA_Lanna

Hi @EA_Lanna
thanks for your help. I’ve been able to log in from Facebook without even doing the troubleshooting methods.
However I am still not able to log in using Game Center, despite it’s linked to my account after verification once I logged in.
Anyway thanks for your support.

Another issue is the PVP is stuck on waiting for match for months now and I still couldn’t find any solution. But since I can at least enjoy the other features I don’t wonder. But any recommendation or help is welcome!
Thanks again