Shop issue
Product: NBA Live Mobile
Platform:Apple iPad
Summarize your bug Shop issue. When I click on an item it reads purchase failed and “we’re sorry but the transaction was not successful. We’ll try again later. It’s been doing this for the past 2 weeks.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? Purchase failed
What do you expect to see? To be fixed.
please fix issue.
Hey, @pvivalo
Sorry you're running into purchasing issues for the last 2 weeks. Do you have any pending purchases under your Apple account at all?
Can you let me know if you're still getting the error after running through all these mobile troubleshooting steps that take a few minutes to complete?
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps