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Anonymous's avatar
Anonymous
8 years ago

Account doesn't meet minimum requirements error on PS4

Hi! I haven't found any solution to the need for speed "account doesn't meet the minimum requirement" issue on PS4. Looks like the other threads is giving help on xbox issue and no solutions or answer...
CMeki's avatar
CMeki
Hero (Retired)
8 years ago

@Trollebolle80

How old are you, do you have a child account (up to 16 in some countries)? If you're sure you do not have a child account, maybe you can contact an EA Game Advisor and have them check if there's any weird restriction on your account that they can help you remove 🙂

Go here to contact EA support: https://help.ea.com/en/contact-us/new/

  • In the upper right corner, choose your region. If it's not there, choose US or UK.
  • Choose a game. For help with an account issue, choose Origin
  • Choose your platform
  • Choose topic and issue to give EA details.
  • Click Select contact option, and hopefully you get in touch with someone fast!

Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100

Good Luck!

Anonymous's avatar
Anonymous
8 years ago

The game starts normal when using my main familyadmin account, but for the child sub account it does not work and the error message appears even though I have removed every restriction on the child sub account

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @Trollebolle80

    Yes, but for EA accounts you cannot remove all restrictions on child accounts. Please check here for more info on it, does that clear anything up?

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