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Falcooo_eye's avatar
Falcooo_eye
4 years ago
Solved

Bug when connecting to EA Games server

Hello, When I launch the game Need For Speed Heat and after clicking on "X" "CONTINUE", the game tries to connect to the EA games server and it keeps running in a loop and the game doesn't launch. ...
nfs heat
  • Falcooo_eye's avatar
    Falcooo_eye
    4 years ago

    @EA_Aljo 

    I ran Database Rebuild to clean up the PS5 data by reorganizing the storage.

    the problem is solved.

    Thank you for your help.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @Falcooo_eye 

Which system are you trying to play Need for Speed Heat on? Thanks!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hello, @Falcooo_eye 

      I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

      • Falcooo_eye's avatar
        Falcooo_eye
        4 years ago

        Hello @EA_Aljo,

        I've done this setup before, and I've done it again, unfortunately nothing change. 

        Thanks,

        Regards,

  • BIGBOYE9999's avatar
    BIGBOYE9999
    4 years ago
    @EA_Aljo I have the same problem but i got it of my ps4 and bought it on my ps4 too but it works for my brother account but not mine it just says “establishing connection “ and nothing happens
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Hello, @BIGBOYE9999 

      It looks like you're working with an advisor on this. If you need help with anything else, please reach out again. Thanks!

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