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Falcooo_eye's avatar
Falcooo_eye
4 years ago
Solved

Bug when connecting to EA Games server

Hello, When I launch the game Need For Speed Heat and after clicking on "X" "CONTINUE", the game tries to connect to the EA games server and it keeps running in a loop and the game doesn't launch. ...
nfs heat
  • Falcooo_eye's avatar
    Falcooo_eye
    4 years ago

    @EA_Aljo 

    I ran Database Rebuild to clean up the PS5 data by reorganizing the storage.

    the problem is solved.

    Thank you for your help.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @Falcooo_eye 

Which system are you trying to play Need for Speed Heat on? Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @Falcooo_eye 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • Falcooo_eye's avatar
      Falcooo_eye
      4 years ago

      Hello @EA_Aljo,

      I've done this setup before, and I've done it again, unfortunately nothing change. 

      Thanks,

      Regards,

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @Falcooo_eye 

        Thanks for getting back to me. Try using alternate DNS settings with the steps here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4. Let me know what happens.

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