Forum Discussion

5 years ago

Solved

Can’t link ps4 account

I’ve been relentlessly trying to play need for speed (2015) using different solutions but nothing is working, all I see is ‘this account is invalid’ and that I require an EA account to access the onl...

EA_Barry
5 years ago
@Ninetyeagle6

Try resetting your EA Account password. This will help in most cases.

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast.

Contact us for help if you’re still having trouble.

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

Thanks.

sithbound

5 years ago

I've tried this I've been having problems with ea stuff for months and haven't been able to play need for speed in months

EA_David

Community Admin

5 years ago

@sithbound Hi, can I check if you've reset your password with the steps above? What message/error do you get?

sithbound
5 years ago
Ea account is not link or servers not not working
- EA_David
  Community Admin
  5 years ago
  Thank you. From what I can see, your posting account here is not linked to a PSN ID.
  
  To start, can you go to help.ea.com and log out if you're already logged in?
  
  You should then get the option to log in again with your EA login, or a console login option. If you choose to log in with your console credentials, it'll put you on the EA account that's linked to your PSN ID, and you can try a reset again.
  
  If you have no luck with that, you can create a ticket on the help site, and support will take a closer look at your account.
Kysmet_1
4 years ago
@EA_David Just stop with reseting the pass i try to put my password and don t work, can't write anything because appears chinese simbols and i deleted the game many times and same problem. Never again buy ea game, lost of money and time
- tsakosj
  4 years ago
  I have exactly the same problem. I am new to ps4 world and i'd really like some help here