Forum Discussion

ddillonn's avatar
ddillonn
6 years ago

Cannot edit car's paint/wrap? Game says, "Retrieving your custom wraps..."

For the last day, I have not been able to change the paint, let alone download wraps for any of my cars. My game says, "Retrieving your custom wraps..." over the first two Paint & Wrap options. When ...
need for speed heat
RazeDoge's avatar
RazeDoge
4 years ago

Found a solution!!! Disabling cloud storage in Origin (WITHOUT deleting the files, as some people offer as a solution) worked for me. Hope this helps!

YOBittu's avatar
YOBittu
4 years ago

It did not help, is there any other solution? i have tried everything, even reinstalling the game with a new save and cloud disabled.

  • YOBittu's avatar
    YOBittu
    4 years ago

    I found a fix that worked for me, i initially bought the game on steam and this problem happened when i ran it from steam. I ran it from Origin instead and it worked, i think the wrap servers cannot connect to steam for some reason which is a bummer because many people have bought this from steam due to the sale.

    • Urahime's avatar
      Urahime
      4 years ago
      @YOBittu This is really sucks honestly,I tried almost 7 times with almost 200 GB wifi use to redownload nfs heat for a multiple times with disable cloud storage and clean all documents related nfs heat before redownload but still same results with retrieving wraps and paints both bug,dammit

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