Forum Discussion

Ahmet_Aga_C's avatar
Ahmet_Aga_C
Seasoned Newcomer
10 months ago

Cannot Start NFS HP Remastered

I just subscribed to EA Pass and downloaded multiple old and new NFS games from Steam (after I linked my account). All of the games were functioning well other than NFS Hot Pursuit Remastered. Whenever I try to open that game from the stream, a pop-up is saying: ''Beim Setup dieses Spiels ist ein Fehler aufgetreten. Bitte installiere das Spiel erneut'' (in english: ''An error occurred while setting up this game. Please reinstall the game''). I read some old posts about this issue occurred to other people and appearantly you needed to open the game first from origin. Of course Origin does not exists anymore. I don't know if there is maybe an error with the system requirements. 

My system is Windows 11 Single Language, 3080, i7

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 months ago

    Hey @Ahmet_Aga_C 

    Thanks for letting us know what you're running into! When you have a moment, can we give the following a shot? 

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Check if any background applications are stopping the EA app or your game.

About NEED FOR SPEED™ Franchise Discussion

Have you played any other Need for Speed games in the franchise? Tell us about your experience on the community forum.30,222 PostsLatest Activity: 10 hours ago