Also I just found this workaround posted by a community member.
You should give it a try, this is the exact same error message you are seeing:
What is the exact error message you are seeing with DirectX?
You might need to reinstall or repair Visual C++ Redistributable for Visual Studio 2012
@EA_Najat
Thanks a lot EA_Najat for the fast answer, I apreciate it a lot.
The link below shows a screenshot from the error message. This message also followed when trying to install burnout paradise a few minutes ago when I came back.
As it's in portuguese, Here's the translation of the error message:
"DirectX configuration error: an internal error occcoured"
As suggested, I'll be repairing or reinstalling Visual C++ Redistributable for Visual Studio 2012
Also, if there are any log files that would help understand and solve this problem, just let me know, I'll be willing to send them
Best regards and thanks again for the help
Alright, so there is a folder in the game files with DirectX so players can locate the program and install it from there.
Since you've been able to download the game, you can try to install (or reinstall) Microsoft Visual C++ by using the program in the game folder by default the application is located here:
Note: your windows user account needs the administrator rights.
If the issue persists, try ruining both programs as suggested here.
vcredist x 64 and vcredist x 86
Also I just found this workaround posted by a community member.
You should give it a try, this is the exact same error message you are seeing:
