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mr66rage's avatar
mr66rage
3 years ago
Solved

claiming NFS Heat on Prime Gaming.

I claimed NFS Heat on prime gaming a while back (9th of August to be exact) and still haven't received the game in my origin library like i was told i would by Amazon themselves. i contacted EA the ...
nfs heat
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hey @mr66rage we were seeing similar reports on Prime Gaming day that should be resolved by now, To confirm are you not seeing NFS Heat in the Origin or EA App clients? If we're missing it from both I would recommend reaching out to amazon support now to see if they can confirm if the game was successfully claimed. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hey @mr66rage we were seeing similar reports on Prime Gaming day that should be resolved by now, To confirm are you not seeing NFS Heat in the Origin or EA App clients? If we're missing it from both I would recommend reaching out to amazon support now to see if they can confirm if the game was successfully claimed. 

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