Forum Discussion

6 years ago

Crashing in Voyager night race only

For some reason, my game always crashes right at the beginning of the Night race named Voyager, it’s in the little downtown area and I’ve tried everything, lowering graphics to the absolute lowest, r...

nfs heat

EA_Barry

Community Manager

6 years ago

@CaptainScroobie

Right click the game in Origin and then Repair, let that process finish and then retry.

If the issue persists, please post your Dxdiag report here, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

DenisD2391

6 years ago

have the same problem with the voyage race

after the race starts in the first corner (near the gas station) the game crashes

tried repairing and updated my drivers, no go

please find a fix for those crashes

DxDiag - user name Denisd2391.txt76 KB

EA_Atic
DICE Team
6 years ago
Hey everyone,

lets see if we can find a workaround in the mean time, make sure that all drivers for windows are up to date.

You can also try to do a clean boot to see if there any programs messing with HEAT and turn off any overlay programs for example Discord or Nvidia experience.

Worth to reinstall the GPU drivers for your PC.

Let me know if this works or not for you. 🙂

/Atic
- LeGiitPanda
  6 years ago
  I fixed my problem after i striped off all visual parts from my car and also after i removed wrap from my car... Works without crashing now... Go to garage and remove wrao from your car and then go and remove all visual oarts from your car spoilers,body kits,rims ect ect then go into free roam and then go into menu and quit game into main menu after than go back in game and try to race it should work... Mine works great now
  - EA_Atic
    DICE Team
    6 years ago
    Hey @LeGiitPanda what wrap was causing the issue and what car and platform are you on?
    
    /Atic