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minimos's avatar
minimos
5 years ago

Cross Play Cant Enable Cross Play

Hi, I have NFS HP Remastered on Xbox One. I know there have been issues and a patch was released a day or so back which was to resolve Xbox One issues but my problem still remains, both consoles ha...
minimos's avatar
minimos
5 years ago

Hi,

I have double checked the privacy setting, it is set to allow for "You can play with people outside of Xbox Live".

In addition I have logged both users into the respective consoles i.e my account onto my sons and vice versa.  The issue still remains, in that I can toggle the setting on either console but my sons account is not able to.

I also noticed that the enable cross play message is displayed on the failed to join host message if my son tries to join one of my hosted sessions, whereas I can join one of his hosted sessions.

Thanks

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
5 years ago

Thanks for the info given. It sounds like there may be extra restrictions in place for child accounts, which I'm assuming your son's account to be.

Can you send me a DM with your son's account name and the age on the account, and I'll pass it on to the QA team here?

  • ahmedadlyahmed's avatar
    ahmedadlyahmed
    4 years ago

    Hello,

    I have exactly the same problem with my 12y kid account, i made sure that his privacy settings allows multiplayers and playing with people outside xbox live.

    It would be great if someone would help on this.

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