Forum Discussion

Anonymous

12 years ago

SolvedApproved

Customer Service

I would like to express my satisfaction on the efficiency of the Customer Service.

I had a problem with the complete DLC pack that I bought. Though it seemed to be installed, all features contained in the pack were still locked.

The Customer Service took all the needed time to try and fix it and although our phone conversation was terminated for an unknown reason, they went on working on it AND IT WORKS.

Many thanks from a happy customer.

Anonymous
12 years ago
Approved
Hi,

thank you for taking the time to post your feedback. I hope your post will reach them as I am

certain this will be appreciated. (I have mentioned your post in the fortress too, to be forwarded)

Best regards,

inSmithereens

2 Replies

Anonymous
12 years ago
Approved
Hi,

thank you for taking the time to post your feedback. I hope your post will reach them as I am

certain this will be appreciated. (I have mentioned your post in the fortress too, to be forwarded)

Best regards,

inSmithereens
Anonymous
12 years ago
Approved
Sent this up to the advisors who helped you out on this case.

Thanks for your kind words and we hope you enjoy your time driving up and down Hughes Park. 🙂