DirectX Error
Edit: After 4 weeks I still cant run it, tried everything. Basically Wasted 60 euro buying this, especially since I can no longer refund because of the * return policy... Hi, I've bought NFS Payb...
Forum Discussion
EA_Barry
Community Manager
Community ManagerSorry so many troubleshooting steps have not yet worked for you.
Can you download and install the Media Feature packs relevant to your operating system (you probably do not have an N or KN edition of Windows) here:
https://support.microsoft.com/en-us/help/3145500/media-feature-pack-list-for-windows-n-editions
Test again and if the issue continues, post your Dxdiag so we can take a look please.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Here's my DxDiag
- EA_Barry
It may actually be worthwhile for you to try older video drivers as we have seen reports of those being a little more stable
http://www.nvidia.com/Download/Find.aspx?lang=en-us
I see you have software from VB-Audio, is that up to date?
Are you connecting your monitor via DVI or HDMI, try HDMI if you are not currently using that.
Long shot: disconnect your secondary display
Also turn on game mode on win 10.
Thanks for the tip with the secondary display.
I disabled the second screen in the windows settings (right click on desktop -> display settings -> multiple displays) and it works great.
Though when I enable the second screen while ingame, it still crashes.
But at least I am able to play finally :D
👍
Alright; I've tried using an older driver, the same one I tried using a couple of days ago and a few in between. None of 'em did the trick.
Normally all my VB-Audio software should be up to date.
My primary monitor was indeed connected with a DVI cable and my secondary with an HDMI so I tried disconnecting my second display and using my primary one with an HDMI cable. Sadly I'm still getting the same error.
EA please help with this issue. Every other I own game runs fine with existing drivers or older drivers. I'm running a 1080ti sli setup. Shouldn't be having these issues. Please fix the game. Seems to have happen after latest patch.
Also game was running great up until 2 days ago. No video driver updates or any change to the computer. was at least half way thru the game before this started happening.
I bought the game a couple of days ago and I'm having the exact same problem with the exact same error.
My specs:
i7 2770 @ 4.5ghz
Z68 chipset motherboard
16gb of RAM
GTX 690 GPU
Despite my aging system, I have been able to get playable FPS, but the game CTD's with the Direct X error.
I have managed to actually reach the airport hangar and hop in the old Mustang before the game crashes, but it usually happens sooner. It's a possibility that it's happening more quickly when the GPU is already hot. When I was able to get that far, my GPU had been idle for quite some time, whereas the other times the game crashed the GPU was warmer.
It's still obviously a problem with the game - I have verified no issues running other games, including NFS 2015.
