Forum Discussion

Not applicable

8 years ago

DirectX Error

Edit: After 4 weeks I still cant run it, tried everything. Basically Wasted 60 euro buying this, especially since I can no longer refund because of the * return policy... Hi, I've bought NFS Payb...

giokou

Not applicable

8 years ago

OK, so I kind of have the same issue, but it's not that bad for me.

My dxdiag:

Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)

Language: Greek (Regional Setting: Greek)
System Manufacturer: Gigabyte Technology Co., Ltd.
BIOS: BIOS Date: 10/19/12 16:27:08 Ver: 04.06.05

Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8160MB RAM
Page File: 4701MB used, 8066MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

Radeon RX 570

The game is loading fine and i can play at least 4+ hours till the error comes up.

The error appears asap though, once i get in the garage and try to customize some specific car parts like spoilers and exhausts and not on every car, just some random ones, but always on the Buick GNX!!! Hilarious and annoying at the same time! It freezes for a few secs and then black screen followed by the error message...

I 've too tried almost everything mentioned at OP and even more from searching around the net and it still persists.

In the scrs attached you can see the different forms it manifests to me, in relation to what i try to customize and/or the gpu driver i have at that moment.

* I did clean installs of the gpu drivers every single time, but no luck there anyway.

EA_Barry
Community Manager
8 years ago
@giokou

If the issue is only occurring with one specific car for you then it is probably worthwhile right clicking and Repairing the game in Origin.

Try that and let us know your results here, thanks.
- giokou
  Not applicable
  8 years ago
  Barry i 've done that 3 times allready, the game files are ok, but no luck with the error.
  - EA_Barry
    Community Manager
    8 years ago
    @giokou
    
    Right click and run the following as an Administrator:
    
    Origin Games\Need for Speed Payback\__Installer\directx\redist\DXSETUP.exe
    
    Origin Games\Need for Speed Payback\__Installer\vc\vc2013\redist\vcredist_x64.exe
    
    Origin Games\Need for Speed Payback\__Installer\vc\vc2013\redist\vcredist_x86.exe
    
    Origin Games\Need for Speed Payback\__Installer\vc\vc2015\redist\vc_redist.x64.exe
    
    Also, as above, if you are running TeamViewer, it will be worthwhile to try the game with out that.