Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

directx function "hr1" failed with DXGI ERROR DEVICE REMOVED....

First of all all i search every thread of this error in your forums. but non of them help me. My card is not a Legacy card. I can ultra 2016 games. my specs are I5 6600K 16GB RAM DD4 RX480 8GB OC ...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@Xandersaur@JohnnyBarbu91

  • Right click an run the vcredist files from your game install location as an Administrator.
  • Try a clean boot before starting the game: http://support.microsoft.com/kb/929135
  • Also, for nvidia users, you can run your video driver setup and choose Advanced and then Clean Install.
  • Please also be aware of the System Requirements for this game:

Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
Processor: Intel Core i3-4130 or equivalent with 4 hardware threads
Memory: 6GB RAM
Graphics Card: NVIDIA GeForce GTX 750 Ti 2GB, AMD Radeon HD 7850 2GB, or equivalent DX11 compatible GPU with 2GB of memory
Hard Drive: 30GB free space
Input: Keyboard and mouse, Xbox One controller

Xandersaur's avatar
Xandersaur
8 years ago
I have done all of that and I am running a 2GB card with DX11

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