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speedyowt's avatar
speedyowt
3 years ago
Solved

Ea account

I can’t log into my ea account on my ps5.. no matter how many time i change my password it keep showing up an error message 
nfs heat
  • EA_Aljo's avatar
    EA_Aljo
    3 years ago

    Hi there, @speedyowt 

    You might be resetting the password for the wrong account. An advisor can help with this. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @speedyowt 

You might be resetting the password for the wrong account. An advisor can help with this. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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