I can't login to my account and get error code 000000C8. "ATTENTION: You need to be signed into EA Servers to access the online features of this game. Please check your internet connection." My internet is fully functional and I haven't been able to log in to the EA servers since I moved. Actions completed: - Updated account information - Powered down XBOX ONE to include disconnecting power to the system - Powered up the XBOX ONE logged into game and still receive the same error message Platform: XBOX ONE Games: Fifa 16, Need for Speed, ect..

Hi all, We rolled out an update and players should no longer be experiencing this issue. If you currently do still experience this error message, then please try refer to the Need for Speed troubleshooting guide. Thank you all for your patience!

Error 00000064 / 000000C8 | EA Forums

53 Replies

Anonymous
12 years ago
I'm having problem with the audo sign in during game launch.
It will show "Signing in to the EA servers. Please Wait."
After that it will show "You must be signed in to PlayStation Network and the EA servers in order to access the online features of this title. Error Code: 00000064"
Can someone please advise what should i do to get the audo sign in to work ?
The only way for me to sign in is manually by going to, Settings - Extras - Origin Sign-in.
Anonymous
10 years ago
Hi.. i keep getting this error whenever i try to start the game.. it has been two days and i keep getting it, please help?
Anonymous
10 years ago
This is ridiculous I have had the same problem as well for the last two nights!!!
Straatford87
DICE Team
10 years ago
Hi @ChrisBrown10311 @iNayefSaud,

Please check our troubleshooting thread: http://answers.ea.com/t5/Technical-Issues/READ-ME-FIRST-NFS-Basic-Troubleshooting/td-p/4908815

Important steps: clear your MAC address and clear the persistent storage, reboot your console afterwards. Make sure you try all the steps though. Please also check that you allow access via the Privacy & online safety menu on your console.

--Tom
Jaexyn
10 years ago
I bought the game yesterday and was playing it just fine for hours last night. I just now tried to get on to play and that is the code I get repeatedly followed by: "You need to be signed into EA Servers to access the online features of this game. Please check your internet connection." My internet is fine. My connections are fine. Other games work fine as I boot up GTA: Online perfectly, like always.
And yes, I've:
Updated my system
Forwarded ports
Restarted the app
Powercycled the system
Whatever other canned responses someone is going to offer me from another post somewhere else. Tried them.
What else?
SELF FIX (sort of): After resetting my system 4 times, I was finally able to get on.
Anonymous
10 years ago
Game played fine after first downloading now I can't even play it! I keep getting the I need to be signed in to EA servers to access online error and my internet connection is fine. Restarted console multiple times and uninstalled and reinstalled game.
EA_David
Community Admin
10 years ago
@shadowkahuna Can you play other (non-EA) games ok? Can you see the Xbox store?

If so, can you try another gamertag and check if this can connect?

Thank you.
RetroGuns4Hire
10 years ago
you need to be signed into EA servers to access the online features of this game.
please check your internet connection.
i cant play i cant sign in and restarting diddnt help
i opend all the ports for EA servers and need for speed and still i cant connect
ERROR CODE: 00000064
Anonymous
10 years ago
im getting an error code called : 000000C8 that says you need to signed in ea servers. but also im signed in ea. i asked so many times to support team they say will fix it soon. some1 have any idea maybe ?
Straatford87
DICE Team
10 years ago
Hi @aetTaha,

Can you please reply to this questions in the above thread: are you getting a C8 or 64 error? can you check for me again and confirm? If you could make a screenshot that would help a lot.

--Tom