Forum Discussion
Hi
Please help, Need for Speed heat when selecting to play online gives me an error 3 Failed to load inventory and then it says contact ea for customer support.
I see that a lot of people have had/have this issue when playing online.
Playing on PC.
Any help?
- 3 years ago
I recently started playing NFS Heat. After a couple of days I tried to join a friends party. I got an error stating unable to do so. I closed the app and tried log back in when I got the following message.
AttentionYour inventory could not be loaded.
Please try again.
If this problem persists please contact EA customer support for assistance.
Error Code: 6.I play on PlayStation 5.
I have scrolled through the forums and checked for similar issues posted on YouTube, with no luck.
Upon contacting EA support chat service, I was instructed to try and post my issue here.
Any help/fix would be appreciated.
Thanks.
- 3 years ago@beedy192 I also have this problem I literally could get on the game on a other account but not mine it’s so weird I’ve tried deleting and re downloading the game I’ve tried resetting my ps5 I’ve tried resetting the internet nothing works
- 3 years ago
I have done all that you have as well. I cleared cache and rebuilt database to clear anything in the system. I also deleted my save data from console(kept in cloud data incase of fix) and the same issues happens. Hopefully something on EA’s end and a fix comes. Sorry you’re facing similar issues.
- 3 years ago
Same issue on my end as well. No idea what is going on, literally have like 15 min of play time and haven't been able to play again since. EA please fix this issue
- 3 years ago
Hey is your game works now ?
- 3 years ago
Just finished talking with a support agent and they told me that this issue is being fixed this exact moment.
- 3 years ago
- 3 years ago@puplaf Of course
- 3 years ago
They sure are taking a long time to fix it, its been 4 days and i am still recieving error code 6.
- 3 years ago@Skyhighgamer20 just read my last few posts, there is a solution, should also work on Playstation an XBox
- 3 years ago
Your inventory could not be loaded
- 3 years ago
same to you i hope this will be fix soon
- 3 years ago
It’s not letting me go online bc of an error code 3 stating that my inventory couldn’t be loaded can u guys fix the problem I’m supposed to stream today please and thanks can someone help me
- 3 years ago
Yeah same, i just ran into this problem and i was just about to call EA and ask to see if they could fix the problem.
But im glad to known its being fixed at the moment cause ive read the comments. And any clue when this will be fixed?
- 3 years ago
My game will tell me that it cannot load my inventory then proceed to tell me that i’ve been kicked from session, i’ve been playing those game for 3 years, i have 211 cars and 2.9 million dollars at the moment. all of which has been made legit from grinding the game for the past 3 years. you guys gotta fix your *
- 3 years ago
Its not letting me play online, its saying my inventory cannot be loaded. I had 543k rep and 3 ultimate parts and i get kicked out of the game because of the server
- 3 years ago
Getting a 0003080F Error?
TL;DR: Nothing on player's end is causing this. EA has an issue with their servers so NFS Heat is unplayable until they fix their end. I've included the transcript below.
WARNING: I pushed trying to play solo anyway and currently my inventory is wiped out. Don't know if this is fixable but I might have lost everything. If you can't connect to online play, don't try to push Solo like I did.
EA Rep(10/2/2022, 9:04:38 AM): Thank you for contacting EA HELP, my name is EA Rep, may I start with your first name please?
Tae (10/2/2022, 9:04:50 AM): Tae
Tae (10/2/2022, 9:05:23 AM): Thanks for picking up my ticket so fast
EA Rep(10/2/2022, 9:06:06 AM): Hey Tae, nice to meet you!
I hope you are doing good ,How may I help you today?
EA Rep(10/2/2022, 9:06:19 AM): I apologize for the long time wait .\
Tae (10/2/2022, 9:07:54 AM): No worries, system said 89 minutes but you got me in 10, which is great! So been some kind of desync on Need For Speed Heat I think? Started with playing offline I couldn't buy a new car from the dealership. Have 3/6 slots empty in my garage. Tried rebooting the whole system, saving progress in the garage between each race. Now trying to play online I can't connect to the server. Got error code 0003080F and instructions to contact EA support
EA Rep(10/2/2022, 9:11:12 AM): I can see that you are facing issue with playing NFS , I will surely check the options for you and will help you with the best possible information.
Tae (10/2/2022, 9:11:19 AM): rgr
EA Rep(10/2/2022, 9:11:25 AM): Please allow me a minute to have words with my team regarding this issue .
Tae(10/2/2022, 9:11:30 AM): Sure thing
Tae (10/2/2022, 9:11:56 AM): If the server's out, that's fine. Just want to make sure I've tried everything from my end that I can.
EA Rep(10/2/2022, 9:13:24 AM): Please do not worry my team is still checking.
EA Rep(10/2/2022, 9:13:26 AM): Meanwhile, checking the details on the issue, may I ask how was your day today ?
Tae(10/2/2022, 9:14:17 AM): Not bad. If this is the worst that happens, I'm having a good day.
EA Rep(10/2/2022, 9:15:12 AM): It will be resolve there is nothing to worry .
Tae(10/2/2022, 9:16:52 AM): Hopefully, but sometimes stuff happens
EA Rep(10/2/2022, 9:18:02 AM): I have just consulted with my concerned team regarding your issue. Please first of all, accept my apology for the inconvenience caused. I would like to inform you that there is some technical difficulties going on and there are many players facing this issue.
Tae(10/2/2022, 9:18:39 AM): Something on the server side then?
Tae(10/2/2022, 9:18:54 AM): Does this prevent offline play then?
EA Rep(10/2/2022, 9:19:26 AM): You would be glad to know that everything is fine and no need to worry about it. For you only, I have reported this issue to our concerned team and as per them, other players are also facing the same issue and our team is working hard to fix this issue as soon as possible. They will investigate for you. So please do not worry, please wait for sometime .
EA Rep(10/2/2022, 9:19:45 AM): Yes it is a known issue right now .
Tae(10/2/2022, 9:19:57 AM): So it prevents offline play?
EA Rep(10/2/2022, 9:21:28 AM): Please try to play
Tae(10/2/2022, 9:22:23 AM): Yeah I can try, but there seems to be some need for the inventory to synch to a server. Do they know if that's functional or if it's unable to save solo progress?
EA Rep(10/2/2022, 9:23:57 AM): I would suggest you to wait for sometime so that you can play it without any technical error .
Tae(10/2/2022, 9:24:07 AM): Sounds like a plan then. Thanks!- 3 years ago@EA how long should I wait
- 3 years ago
So I just got onto nfs heat and tried to go online and I'm met with an error message "your inventory could not be loaded. please try again, If this problem persists please contact EA Customer support for assistance. Error Code: 3" and then "Disconnected from session, Kicked from session Error Code: DR1005.
Can you help me with this?
- 3 years ago
There's a main thread here where I posted transcripts. Looks like an issue on EA's end but no real information on how long this will be happening. https://answers.ea.com/t5/NEED-FOR-SPEED-HEAT/Nfs-heat-all-progress-lost/td-p/8442400/page/62
- 3 years ago
How do i load my game it says your inventory could not be loaded please try again and i have 6 times
- 3 years ago
this has been happening to me all day as well on PC. Its more than just loading inventory for me though - any time I change a part on my car it takes FOREVER to save and a lot of the time I get a message saying it failed to save my change.
I'm also seeing that most of the cash I earn is not saved. Extremely frustrating.
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