Exclamation Marks on NFS Heat, Map!

Hi all. I've recently started playing NFS Heat and noticed halfway through the game I have exclamation marks on my races. 

Reading lots of forums about this is where you have 2 or more races at different car levels. 

When you complete both races the ! doesn't turn into a tick but stays as it is. This leaves many of us with ! plastered all of the map. 

I've also found that if I just finish the race no matter the position the races with only 1 level gains a tick for completed.  

What I have worked out is that a blue circle behind the event. (attachment 01) Then you have not finished any of the races at either level; If you have a blue wreath behind the event (attachment 02) you have finished 1 of the races at either of the available levels. You can then go on and complete the next level race for the same track and still be left with an ! 

What I and I'm pretty sure many others would like to know is if we had won that particular event and not just finished it. 

Then if there are 2 levels of events for that race if we have completed both, 1 or none of races.

People dont like seeing ! plastered all of the events as this is usually on games a symbol for an issues, but ticks makes us feel as if we have completed them and more importantly it tells me which races I do not need to race any more and which ones I have left to do.I appreciate I may have to race some of them loads to increase rep, earn money or reaching achievements doing races with ticks on them is fine. 

Does anyone know if these are read by EA people or how I send them an email?

Its been a much improved NFS game on the Payback certainly the day / night mechanics is cool, this ! is odd.