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Savourax's avatar
6 years ago
Solved

Fix 04001000 ERROR

FIX 040010000 ERROR
Steps(a lot)
1 - turn off cloud saves
2 - go to directory of your saves - documents/need for speed heat and copy all from savegame directory to somethere (wraps foulder too)
3 - delete everything in savegame folder. Download save from anywhere (mine save https://drive.google.com/file/d/1In6_5x-XUyaVHUkDKxK-q5aBdvY712ZU/view?usp=sharing) and drop only this file to savegame/savegme foulder.
4 - give game load, agree all stuff, enter to game, after when game loaded - close game and origin.  
5 - copy all your saves in savegames foulder(step 2) - game should load with your save! If its not loading with ur save - please, write in commentcs
6 - open origin and TURN OFF CONNECTION, launch game and go to SOLO MODE
7 - Buy something in solo mode(bumpers, rims or smth),and go to lobby.
8 - After that go to origin and TURN ON CONNECTION
9 - And go to online - all be fine. 
Sorry, my english not so good. But, at least i fix it. 

Updated again. 
Tried again, on friend pc(same problem) - working. 
Actually after last patch(21.Nov.) doesnt work anymore.

  • ZephJi's avatar
    ZephJi
    6 years ago

    @Savourax@EA_BarryThe first time I had my garage wiped, I started over because I have no back up save file and I was only in rep23 with few cars. By then, I backed up the whole save folder every time I got off the game. The second time I had this problem, I already reached rep50 with 70-80 cars in my inventory and had 14 back up save files in a roll. I synced them back in order, and this method helped me restored my progress till the 11 back up files. I still lost a bunch of progress(the last 15 cars I bought by playing daytime race for a whole morning), but I thought it was fine because at least I got most of my stuff back and I was still full of passion to play this game. Yesterday before the patch drop, my inventory grew to exact 91 cars, and I had 22 back up save files. I thought I could finally start modding some of my owned cars before farming money for those half million's cars after days' of farming. And the desperate error came to me once again. I used the same method to restore my progress, but this time I can only sync till the 3rd backup file? I mean wtf was going on? If I could sync back most of my stuff, I thought the game was still playable because I loved it so much. But, only allowed me to sync till the 3rd one just way too off from my actual progress. This is so annoying because I was playing the boring daytime race for that little money over and over again these days trynna collect all the car before customize them. And I spent all my money to buy cars each time I farmed around 1.5millions.

    This is disappointing that after so many days' of fixing and waiting, the problem became even worse. I think I'll just stop playing it for now since I felt my time and my effort put in this game was not respected by the devs. Heat is definitely the best nfs game in recent years, but all these kinds of issues are destroying it.

39 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @Savourax Thank you for the post and for the previous workaround. 


    We are looking into reports of sync errors post-patch. 

  • ZephJi's avatar
    ZephJi
    6 years ago

    @Savourax@EA_BarryThe first time I had my garage wiped, I started over because I have no back up save file and I was only in rep23 with few cars. By then, I backed up the whole save folder every time I got off the game. The second time I had this problem, I already reached rep50 with 70-80 cars in my inventory and had 14 back up save files in a roll. I synced them back in order, and this method helped me restored my progress till the 11 back up files. I still lost a bunch of progress(the last 15 cars I bought by playing daytime race for a whole morning), but I thought it was fine because at least I got most of my stuff back and I was still full of passion to play this game. Yesterday before the patch drop, my inventory grew to exact 91 cars, and I had 22 back up save files. I thought I could finally start modding some of my owned cars before farming money for those half million's cars after days' of farming. And the desperate error came to me once again. I used the same method to restore my progress, but this time I can only sync till the 3rd backup file? I mean wtf was going on? If I could sync back most of my stuff, I thought the game was still playable because I loved it so much. But, only allowed me to sync till the 3rd one just way too off from my actual progress. This is so annoying because I was playing the boring daytime race for that little money over and over again these days trynna collect all the car before customize them. And I spent all my money to buy cars each time I farmed around 1.5millions.

    This is disappointing that after so many days' of fixing and waiting, the problem became even worse. I think I'll just stop playing it for now since I felt my time and my effort put in this game was not respected by the devs. Heat is definitely the best nfs game in recent years, but all these kinds of issues are destroying it.

  • 70 hours ...rep 50 just completed all the activities,collectables and all districts 100% and now my local save wont sync ...they better fix this soon ...love the game but im not goin 2 grind for everythin again. fix this EA  :D :D

  • @EA_BarryWhat about all the stuff we lost? If we ain't getting them back I'm not going to grind another 80 hours to try to get them back. I got told that it's possible to roll back account data in cloud, so hopefully you guys aren't lying about it and will do something about this soon as possible.


  • @Alazannn wrote:

    @EA_BarryWhat about all the stuff we lost? If we ain't getting them back I'm not going to grind another 80 hours to try to get them back. I got told in support that there's a possibility to get the save data rolled back on the server. I got told that it's possible to roll back account data in cloud, so hopefully you guys aren't lying about it and will do something about this soon as possible.


    That's what I was told too, but it didn't happen and I ended up just earning it all again.

  • Alazannn's avatar
    Alazannn
    6 years ago
    @GhostRider12897 I'm not going to waste any more hours to this game if my stuff doesn't get rolled back. Thankfully I didn't waste the full 60€ on this garbage. I thought that NFS would be better than the earlier games, but still same crap, just different jar.
  • KingXitus's avatar
    KingXitus
    New Scout
    6 years ago

    all was fine until yesterday, while downloading COD MW (150GB) played SOLO mode in NFS 

    and selled a P1 GTR i guess i did this also last time Maybe the cars is the error ? again have the same error.. 

    /edit 

    insert a backup from 2 days worked then joined solo, and closed game then insert again my newest "dead" savegame now working again 

  • OnSync's avatar
    OnSync
    Seasoned Adventurer
    6 years ago
    This isn't really a fix. You basically have to delete your save file from PC and start all over again. Personally, after doing it 2x, I'm fine with just Solo mode if they seriously can't fix such simple issue. All they need to do is stop the cloud from forcing us to have last saved cloud save, and actually replace it with the new one we have on our system.

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