Game crashes and makes computer reboot every time

@e4db9706d3ed29f7

Can you please post your Dxdiag report here, there will be info in that that will help us troubleshoot your issue, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Here is the Dxdiag. I have updated the motherboard bios and graphic card drivers recently. Still the game crashes right before I am suppose to go in my car garage.

@e4db9706d3ed29f7

The only thing that is popping out at me from your Dxdiag is your old audio drivers.

It is probably worthwhile checking for and installing updated drivers on your hardware manufacturers website.

Let us know if this has the desired effect, thanks.

I updated the audio driver what are available and are same, take a look, still game crashed. I even had the game crash(reboot) when I was just parked(still in one place) in front of the garage by itself didn't do nothing.

@e4db9706d3ed29f7

Hey, how many watts can your power supply provide? Sometimes a GPU upgrade requires an upgrade of the PSU also.

1200w power supply

Also I downloaded the need for speed (rivals) 64 bit, Rivals did same thing first then afterward I played for a while it ran good and now it started to do same crash(restarts computer). Also look my SimCity game it not turning electric on when I am zoomed out and away from city. These are the 3 games I am having trouble with. All games are on this same account.

@e4db9706d3ed29f7

For testing purposes, can you temporarily disable any security software you may have running, antivirus/firewall etc. and then perform a clean boot before starting the game:

Clean boot: http://support.microsoft.com/kb/929135

This will help us determine if your issue is caused by other software interfering with the game.

If the issue continues then click on the settings button (cog icon) and the Repair the game, again retest once that process has finished.

Do post your results here, thanks.

Hello, 

i am having the same problem, also my steam games are doing the the same thing and giving blue screen error every time i run the game, i ve changed my OS 3 times and when i install the game the same problem occurs. hope you have found the solutiom. Let me know if you know how to solve this problem

@Baseeruddin

Games themselves do not ever cause bluescreens, having said that, games can often expose an issue with your hardware and that is something you should address with your hardware manufacturer or local hardware support.