Forum Discussion

diffusedvoltage's avatar
5 years ago

Game doesn't support new (no difference) Xbox controllers on PC

Exactly as the title says. I got a new controller with my new series S and it says I need to setup my controller key binds and it says unknown to absolutely everything and the controller isn't recognized even though it has a sections for Xbox One Controllers which Windows says this is, as they are the same in the backend. Please add this support as it's arbitrary to not have it as Windows does the work for the driver as the game supports older Xbox controllers. Anyone know a workaround for now? 

6 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Hey, I just grabbed my Xbox S controller and it worked without issue, I just plugged it in and it worked in the game without issue.

    Are you connecting with a cable, or wirelessly? If you have any software that affects controllers, maybe try disabling this, and try connecting again?

    Perhaps try a different USB port? I'm not sure if it could be a factor but some PC case USB ports are less advanced than motherboard USB ports, and perhaps the port you're using is a factor?

    Thanks. 

  • I have the same issues with the new Xbox updated controllers. The old xbox version controller works great.

    I have the same issue with fifa 21. Wireless mode.

  • same here. works with the cable, not wirelessly

    update:

    i found a workaround. just assign one of the “unknown controller” input to my right analog stick button. tht button isnt used in the game anyway. it’s got rid of the annoying message. but it’s not a fix, wdh EA?!

  • it works well with the cable, but not wirelessly. same goes with Fifa. what’s with EA and xbox wireless controllers on PC? this issue has been around years and it’s not fixed??

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