5 years ago
game is no longer in library
I bought Need for Speed Heat on humble bundle. I've played through nearly the whole game. I tried to boot it up earlier today and it's no longer in my origin library. According to humble bundle, the ...
Quite often, when it appears that a game is no longer available, it turns out that you may not be logged in to the correct Origin account.
Make super sure you are logged in to the account the game was purchased on and retry.
If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Please note the current changes to support: https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946
Oh, I've quadruple checked that it's the right account. Was planning on checking in by phone, but your post explains that phone support is not working currently. And every time I try to look into this it tells me that live chat is closed as well. Just gonna have to keep trying I guess. This really isn't a problem that should happen in the first place =/ never has happened with any other pc games client.