Agree with being patient. That said, I first reported this issue about 2 days after the 'patch' was released (1/17). Finally got a response back on the ticket I have open with EA regarding this issue, so we'll see!
Hello everyone,
I will try to assist with this issue and I have a few questions.
Platform: PC
Most of you have probably tried this already but I have seen that adjusting the resolution might resolve the issue for some players.
So the first check is to make sure the screen resolution (Win.7: Control Panel-->Appearance and Personalization-->Display-->Screen Resolution) matches to the Game screen resolution or try to adjust it.
Are you playing with the display on multiple screens?
Can you confirm the issue is not occurring if playing windowed mode?
What is your graphic card?
In game menu (Option-->Display--> Margin scale) is set to 100% ?
Thank you.
HI i tested all the advices you gave here.
The matching screen resolution didnt do anything, still lags on the cutscene.
Im playing on a single screen.
The problem occurs even in window mode.
I got Ati radeon 7570.
Option > Display > margin scale is set to 88%
My sound lags even on single player mode, and the cenimatics also lags now.
I got a Nvidia GT 525M 1GB DDR3 Graphics card. I play on low graphics, high texture.
My sound does lag on online multiplayer, but that normally happens when my 3G connection suffers from latency spikes.
eanajat,
As the one of the first to post about this issue (on or about 1/19/2013), my problems as well as solutions I have tried are fairly well documented, between this thread, and a couple others that other posters have started and I have subsequently posted to. I have had a work ticket open with EA for almost as long as this issue has existed, and while the response and attempts to solve were encouraging at first, I have now had exactly ONE response from the company in the past month, which I answered, but have yet to hear back from them.
All that said, among MANY other things I have tried/adjusted, your suggestions were among them...sadly, nothing has helped.
To answer your questions:
1. Screen resolution vs. Game screen resolution - matches in both (1920x1080)
2. I do have dual monitors, but have tried completely disconnecting one to see if it helped - it didn't.
3. Windowed vs. Fullscreen - issue occurs regardless of which setting I try. And, to be honest, while the game always starts in full screen, something (no clue what) causes it to switch itself to windowed mode usually within a couple minutes of starting the game. I honestly don't care which mode I need to play it in....I just want the game to work!
4. Graphic card is AMD Radeon HD 7570 with most current available drivers
5. Margin scale is 100%
As previous poster stated, this issue ONLY started after the 1/17 patch was issued and installed. Prior to this, there was absolutely NO issue with starting races from the MW list. And please note, that this ONLY affects the specific races on the MW list. Normal races/cutscenes work flawlessly, as always.
Please let me know if you need further information.
DoT
Edit: 3/16/2013 - after downloading and installing latest update, problem still exists on MW list races. On latest attempt, intro video played through (VERY laggy), and game locked/crashed at the end.
After the last update no more problems: Nvidia 560Ti, core duo, win8.
Some people may have a problem if their resolution is not divisible by 4 with complete numbers (1920/4= 480) if not complete numbers some games may fail.
The cinematics still are slow, but does not cause problem anymore.
Thanks for addressing the problem
Platform: PC
Most of you have probably tried this already but I have seen that adjusting the resolution might resolve the issue for some players.
So the first check is to make sure the screen resolution (Win.7: Control Panel-->Appearance and Personalization-->Display-->Screen Resolution) matches to the Game screen resolution or try to adjust it.
Answer: That part is going to annoy me if its a problem
Are you playing with the display on multiple screens?
Answer: Yes, is this a problem with this game?
Can you confirm the issue is not occurring if playing windowed mode?
Answer: yes and I would not have it any other way.
What is your graphic card?
Nvidia GTX 550ti
Version 310.70
In game menu (Option-->Display--> Margin scale) is set to 100% ?
Yes
Annoying mostly for the fact that this is the free game I got for Simcity being such a mess. $80 bucks shelled out and I cant play either game. Thanks.
So when is this one going to be fixed?
Hi,
I have done everything you have mentioned and the game still crashes during most wanted cutscenes as well as randomly.
I am not playing on multiple screens.
I can confirm the game crashes in windowed mode as well.
Graphics card: AMD Radeon HD 6970M
Margin is set to 100%
I cannot get a response from EA on anything, it is becoming quite frustrating would like to be able to play my game.
Thanks.
I've had some success with installing AMD beta drivers and letting the cutscene run (not skipping it). It still plays atrociously (Perhaps a few frames/second), but I seem to get past it about 75% of the times now. The three times I tried to skip all locked it for me. Running standard settings except vsync locked.
An option to skip cutscenes would indeed be very helpful, as the problem does seem to be with the MW cutscenes.
I have the same issue, and can't find any way around it.
I have played this game for 3 hours and spent twice that getting past the load screen, and now I'm stuck at the beginning of the game.
Nothing of the suggestions here have any effect.
I'm supriced that there is so large issues hanging around now, when they vere reported in January!
I have created a ticked With EA, hope they/you get back to me soon.
Thanks.
Just an update; I seem to have resolved the issue, do not know what caused the game to start working, but I did the max 30fps thing, reduced the resolution to 1680*1050 from 2560*1600, removed the max 30fps setting again, and it seems like I can both [esc] the cut scenes and run in full screen.
Do not know if there has been an update to the game, or if it just choose to run temporarily. Anyway it Works, and I have taken down four MW bosses and played for 12 hours.
Hope others manage to play too, it's a fun game!
This is another me too...
Platform: PC
Are you playing with the display on multiple screens? No - 1 screen 2560x1440 (native res)
Can you confirm the issue is not occurring if playing windowed mode? The low frame rate in the animation is fixed but it does still crash 10% of the time (better than 80% in full screen mode).
What is your graphic card? ATI 7850
In game menu (Option-->Display--> Margin scale) is set to 100% ?Yes
I really hope that the devs get on top of this issue, it's been going for over 6 months.
