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RDRS_Phoenix's avatar
RDRS_Phoenix
Seasoned Newcomer
5 years ago
Solved

Game "stops working" when quitting on PC

The game "stops working" whenever I quit the game. I am not sure what is causing it to happen. I tried repairing the game in Origin, but it made no difference.

  • @EA_David Thank you for the response. I changed the screen mode to borderless, and it seemed to solve the problem.

4 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    That's interesting, thanks for posting. Testing here the game closes normally, so it doesn't look to be a universal issue. 

    If you restart your system with a Clean Boot as a test, you can see if the issue re-occurs. If it doesn't, it looks like there may be a 3rd party program running that's a factor. Overlays are often involved when there's weirdness with a game, so you could try enabling these to see if they lead to the crash-on-close that you're describing. 

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

    You may want to try changing which screen mode you use (fullscreen/borderless/windowed) and see if this has an impact. 

  • RDRS_Phoenix's avatar
    RDRS_Phoenix
    Seasoned Newcomer
    5 years ago
    @EA_David Thank you for the response. I changed the screen mode to borderless, and it seemed to solve the problem.
  • I changed the screen mode to Borderless and it did NOT solve my problem, although I can at least interact with the task manager pop-up. I've also noticed sometimes the settings will auto-default back to fullscreen.

    • I installed the latest graphic driver.
    • I verified the integrity of my game files.
    • Windows 10 is fully updated to build 19041.

    My specs:

    • My graphics card is a: Geforce RTX 2060.
    • I do have a 2 monitor setup.
      I am using a DS4 controller with DS4Windows, but I doubt that would impact this function.
    • I got the game through Steam, but it of course launches Origin to run the game.


  • - changed to BORDERLESS, now I can close the windows error. thanks.

    - I have the exact same issue. I am on STEAM too.

    Paid NFS REMASTERED 9.99$ ......best NFS game, too bad, its not perfect, I'll survive.

    - RYZEN 7 5800X

    - AMD RADEON RX 6800XT

    - All settings on ULTRA

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