Hot pursuit remastered controller not working
I played for 3 hours yesterday using an Astro C 40. Today with no changes i cannot play with controller. Origins lousy support will not answer my question. Below are the steps i have taken.
Game w...
Forum Discussion
EA_David
Community Admin
Community AdminThanks for the post. Unfortunately I'm not familiar with this controller myself, but hopefully we can figure this out.
What happens when you try to use it? Is it just non-responsive or is it acting strangely?
Are you using it wired or wired, and does changing that have any effect? Does Windows recognize it as an xinput controller or something else? I'm not familiar with the config software, but does this have the option to toggle to xinput?
I have the controller plugged in when launching the game. I tried both an Astro C40 (Xbox configuration) and a PS4 controller. Both do not appear to be working on the opening screen as the only option to continue is space and when i go into the gameplay setting under controls there is no other controls listed other than keyboard. The game itself is not recognizing the controllers. I have NFS Heat, Most Wanted, Payback among other games from EA on my computer that work just fine.
The really crappy part is spending over 12 hours with your support team yesterday and being told that Controllers are not supported. I even had one rep give me instructions for another title and mention that i was on Xbox. I know that there is not much you can do about how absurdly low the community thinks of your support but if they would just listen more then the could change that easily.
To more clearly answer your question the controllers are non-responsive all together. I tried a wired connection with both and the Astro also has a wireless dongle so I tried that as well. For the Xinput there is no toggle in the game for it. Im not even able to map my controller as the game does not even recognize it.
