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@Kiwmined Before I give an answer, what platform did you buy NFS Heat for? Xbox One or PC?
And where did you buy NFS Heat from? Origin, Steam, or Microsoft store?
- @Kiwmined You can request a refund on the platform you bought the game.
For example: if you bought the game on STEAM you can request a refund on steam. Go to your library click on the game then support and request a refund.
That's an example of steam.
Of course, you will need to meet the requirements to apply for a refund.