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Apsku09's avatar
12 months ago
Solved

How to get a hacked and banned account back?

So i have been banned from EA games for half a year now. The reason i was banned, dont know but heres the story. My account (before getting banned) got hacked by a dude from Russia. How do i know that, you dont need to know. But that aside he got me banned from my EA account 3 days after getting acces to my account. Now i dont know what to do because he changed my email and password on the account please anyone help me? Im desperate to play apex again. 

PS: the email that he changed it to is [edit: email address removed] so yeah. (Dont ask how i know that either)

  • Hi there, @Apsku09 

    We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hi there, @Apsku09 

    We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here.

  • Well could you atleast tell me how to get the accounts email and pssaword back because if i got my email and password back that would help. Could you guys put the old password and email into the account? Like reverse it to when it was the old email and pssword?

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