EA Staff (Retired)Hey all,
For anyone that's having an issue with an extended black loading screen during online play after entering a cutscene for a race please let us know the following info so we can investigate further:
- Origin ID
- Time, date and timezone of when you last had this issue
Cheers,
- Andy -
I started my game after downloading it and i only see a black screen it does not load the game or anything at all , i’ve been waiting over 10 minutes for it to just do something but nothing is happening.
I have that Problem in Singleplayer. I can drive without problems, but when I want to start a race (no matter if it's a normal race oder a race, that is part of the campagne), then the screen keeps to be black.
When I press ALT+ENTER to change to Windows-Mode, then I can see the NFS-Loading-Logo in the right corner. But the mainscreen stays black.
Sometimes I can start a race, but today I tried 6 times to start the next race from the singleplayer-campagne, and it didn't work. This was between 18:00 and 22:00 European Time.
I can't remember having that problem last week. I didn't play NFS Heat for a few days, and AFAIK there was an update 2 or 3 days ago, and since then I have those issues.
My System: Ryzen 5 3600, MSI B450M Mortar Titanium, KFA2 GeForce RTX 2060 Super. Everything is up to date (Drivers, BIOS....)
EA id SaltytheSaltShkr
time CST 1am all the way to 3am
I dont have the black screen issue i have the crash with no error or logs which is old because this isnt a hardware or driver issue this is a ea failure
EA Staff (Retired)Hey NFS Community,
This post has gotten pretty old, and the team has worked to bring several changes since this thread started.
Due to our efforts to keep Answers HQ up to date, with the latest relevant information. I will be locking this thread for further replies.
Thanks!
