Jag kan inte gå online!

Could you try to create topics in english? 

I could understand most of it, because I speak a bit Norwegian as well (kind of similar to danish and swedish, I assume you're one of those), but most people who aren't from that region can't.

According to your issue;

Try and check if your EA account is correct, and if that does not help, try to create a new EA account, to see if that helps.

That's the best I can do though, maybe a mod like EA_Barry can be more of service to you

So I need to write in English for more help? Because I want my need for speed payback properly because I can not go online or open shipments so what do I need to do? Who would I contact or get help with? You get a picture for help

@Emil_052

Almost certainly you are using an underage account:

https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/

So what do I need to do so I can run online on need for speed payback? I run the need for speed payback on my xbox one s with a smaller annual account: How do I connect my ea account to my xbox one s?

- make a new account with your birth year before 1999 (do this on your computer)

- now, in need for speed, log in with that new EA account (e-mail and password)

If correct, after that you should be able to go online

What should I do for an account? Is there an account?

What should I do for an account? Is it a new ea account or is the new xbox account?

new EA account

ok then  I'II do it

how do you link ea account to a xbox account?