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Anonymous's avatar
Anonymous
13 years ago
Solved

Most Wanted Data Corrupted

I finished Most Wanted yesterday, but now I'm playing from the beginning !! Please help it seems my in-game data has corrupted. Can it be fix ?
  • Anonymous's avatar
    Anonymous
    12 years ago

    Hi guys,

    We have received this update from the studio in regards to this problem:

    “We have been unable to find any problem with the save data itself and the issues seen unfortunately seem to be linked to the console having a problem or being turned off in the middle of a save which then corrupts the Save Game Data.  As the Most Wanted world is full of collectables the game saves very frequently which means typically all changes are saved but unfortunately increases the probability of a problem whilst saving.

     

    If the save is corrupted the local progression (cars available Offline, Most Wanted cars unlocked Offline) will be lost but all data that is stored Server Side (SpeedPoints, Online Progression) will be unaffected.

    We have worked to resolve any early stability issues and released updates based on feedback from players of problems seen and also used data from telemetry to identify and fix all the main stability issues so the problems should be quite rare now.  If you are seeing problems with your save data we would suggest that you back up your save to ensure no data is lost.”

    Thanks.

    ~Rick.

Anonymous's avatar
Anonymous
13 years ago

Yeah this just happened to me on ps3... I got worried that I lost my dlc charger and the ultimate speed pack, But it seems that all I lost was the single player stuff. I really don't wanna do it again especially since there's the chance it could happen again. I work hard to 100% complete every thing including getting pro mods on each car T.T. It all because of the friggin online freezes with concur mode. Seriously I want a fix for this. I actually like this games multiplayer. It's too bad that its virtually unplayable with the crashes/freezing -.-.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I am going to stop playing until I see a fix on this forum. Hoping we will be compensated for our trouble.  Criterion launched the game and quickly abandoned it so they wouldn't have to take public responsibility for the known issues and buggy multiplayer.  [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

    Their blog's http://blog.criteriongames.com/ latest post is from November...Need for Speed Most Wanted 2012 is not even listed in their pages' navigation. They have "Burnout CRASH!", "Need for Speed Hot Pursuit", and "Burnout Paradise".

    Similarly the Criterion FAQ page http://www.criteriongames.com/faq/ ignores Need for Speed Most Wanted 2012.

    If you email Criterion, support@criterion.com or similar email, their autoresponder directs you to:

    1. the FAQ page (which doesn't list the game more than 3 months after it launched).  

    2. To report a technical issue they direct you to http://bugzilla.criteriongames.com/console for which you need to create an account. Once you go through all that you will NOT FIND Need for Speed Most Wanted 2012 in the drop down menu of games to choose from.

    3. Go to www.ea.com [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

    If you email EA, you will get an email error.

    If you start an EA Chat Session with their games specialists they:

    1. acknowledge the issues as posted on EA Answer HQ. Thank you for that. BUT, the last post from someone from EA on here about this game was I believe January 22, 2013.  There has not been an update on the "Known Issues" and where they stand on a fix/ update/ apology/ compensation for "Concours" level players (their most loyal players).  

    2. You also get a case number that you can track online [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/

    3. An email from them with some console and network troubleshooting ideas (I have a PS3 and they sent me XBOX troubleshooting)

    If you [Admin. Edit] Please contact support via this link: https://help.ea.com/en/contact-us/
    with your case number and say it is escalated they will:

    1. blame your console and network and recommend more troubleshooting ideas

    2. suggest the problem isn't big enough since 5,000 customers haven't complained about a singular issue

    3. acknowledge the issue is posted on this forum

    3. Maybe throw you a bone with a code for the Slim Jim promo SRT Charger

    I don't think there is any other recourse for us except to keep posting, calling, chatting, Tweeting etc. Does anyone follow someone on Twitter that works for Criterion?

    • Anonymous's avatar
      Anonymous
      13 years ago

      @bbriguyg10 and whoever is interested

      https://twitter.com/SargeSullivan

      https://twitter.com/TheWebsterHoff

      there's the accounts of the creative director and producer of criterion games. Not sure if the accounts are used much but I'm prettty sure they are the reall ones. I can look for more accounts if we need it. but these should be good imo.

      • Anonymous's avatar
        Anonymous
        13 years ago

        I haven't twitter. Can someone post on accounts listed above to claim for a proper fix? Thanks...

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