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Anonymous's avatar
Anonymous
10 years ago
Solved

My account dosent meet the requirements for need for speed 2015

My account doesn't meet the requirements... how do I fix this?
  • Straatford87's avatar
    Straatford87
    10 years ago

    Hi @P1eased0nt, @eddiemarshall, @benstar2004,

    This error message pops up for reasons explained by @EA_Brickto1:

    1) You have Multiplayer game play blocked in the console security settings.

    2) Your account does not meet the minimum age to be able to play the game online. 

     

    The first possible solution would be to check your settings in the Privacy & online safety menu on the console. Otherwise, check the required age that is stated on the box and in the terms and conditions. If your account is set correct and the error is appearing incorrectly, please contact a Game Advisor.

    If you do not have an XB Live Gold subscription, you will be prompted to upgrade.

    Please let us know if you have more questions or if you have more information to share.

    --Tom

Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
10 years ago

Hi @P1eased0nt, @eddiemarshall, @benstar2004,

This error message pops up for reasons explained by @EA_Brickto1:

1) You have Multiplayer game play blocked in the console security settings.

2) Your account does not meet the minimum age to be able to play the game online. 

 

The first possible solution would be to check your settings in the Privacy & online safety menu on the console. Otherwise, check the required age that is stated on the box and in the terms and conditions. If your account is set correct and the error is appearing incorrectly, please contact a Game Advisor.

If you do not have an XB Live Gold subscription, you will be prompted to upgrade.

Please let us know if you have more questions or if you have more information to share.

--Tom

Anonymous's avatar
Anonymous
10 years ago

Have now purchased the game from a store but still get the same message.  The settings are correct.

  • Anonymous's avatar
    Anonymous
    10 years ago
    I am getting exactly the same and I'm so pissed off I brought the * and the online version have spent almost 200$

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