Forum Discussion
Straatford87
DICE Team
10 years agoAdding a dxdiag could help - right-click Choose File after selecting Reply to upload the file to me.
I've also found the following information specific to your issue and laptop:
10 years ago
@Straatford87
There it is(enclosed)
By the way, there was error message when i ran dxdiag -
"DxDiag has detected that there might have been a problem accessing Directshow the last time this program was used. Would you like to byppass DirectShow this time?"
if i dont bypass directshow, dxdiag will crash. Does it affect our problem?