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mrgoatwaffle1's avatar
10 years ago
Solved

Need for Speed crashes every few minutes

Every 5-10 minutes the game freezes and I have to bring up task manager to get rid of it.  Is this happening to anyone else?  I have a R9 280x and 32gB RAM

  • Straatford87's avatar
    Straatford87
    10 years ago

    @mrgoatwaffle1

    It does sound like there might be some corrupt files on your system. A System Refresh would be a good option in that case.

    Lastly, thanks for coming back to the forum and updating me on your situation. It would be much appreciated if you could post the solution when you get it working. But at the same time, I understand if you would rather spend that time gaming.. 🙂

    Have a good weekend.. 🙂

26 Replies

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @MADpenvt

    If you did an upgrade, opposed to a clean or fresh install, then you will run into errors as some of the drivers and installations on your system aren't registered properly to your new Windows 10 installation. This might also be the cause of the many system crashes visible in your dxdiag.

    Please do a System Refresh to make sure that you have a clean installation of all programs and drivers.

  • Konduur's avatar
    Konduur
    10 years ago

    @Straatford87 When the game freezes (FPS goes down to 1 or 2) then it goes to a white screen and either of these happen: 

    1. I get a message saying I was disconnected from the game server, press Enter (or A on the controller) and it brings me back to the main menu and then I can play again until the next freeze. 

    2. I get a message saying I was disconnected from the game server, press Enter (or A on the controller) and it gives me an error message saying my region is not compatible with the game. I reinstalled Origin to fix this but even then it wouldn't work. I can't use the US English region on the game, I have to use French to avoid this. This is particularly annoying. 

    3. The white screen stays on and I have to force quit the game from the Task Manager. 

    For both 2 and 3 I need to also force quit Origin from the Task Manager otherwise when I try to restart the game it takes a long time and then Origin tells me an instance of NFS is still running even though there is nothing in the Task Manager. 

    I believe me killing Origin is what made the "crashes" that you see in the DxDiag. 

    Sometimes but rarely I lose all control on the PC and cannot even use the Task Manager forcing me to hard turn off the PC. This has happened twice before I formatted. Not since. 

    I used both Cat 6 Ethernet Cable and a Asus Network card for Wifi with a strong signal. I use VPN and other online games without any connection issues. My internet is not very fast but stable enough. 

    I tried disabling Origin In Game before formatting but didn't try it again since. I don't believe it's that simple but it's easy enough to test it. I also disabled UAC and I have no antivirus, only Windows standard Firewall. 

    Hopes this helps you finding the issue in the game and fixing it. 

  • Konduur's avatar
    Konduur
    10 years ago

    @Straatford87 I see the topic has been accepted as resolved by @mrgoatwaffle1 following your suggestion to reformat but I have done that and the problem keeps popping up. Any other ideas? I can't really progress in the game when it crashes like that... 

    Cheers!

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    @Konduur

    I resolved the topic as the issue seems to be fixed for the original post, @mrgoatwaffle1. If you continue to experience issues I would recommend to create an msinfo file and contact a Game Advisor so they can do a more in-depth investigation on your system. I'm afraid that we went through all steps on the forum.

  • Abz-Els's avatar
    Abz-Els
    6 years ago

    I was level 23 and i got kicked from the server and i lost 2 levels now im 21 and lost like 60k cash..??? what the hell man??

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