2 years ago
Need for speed heat friend shows as offline
I am playing with one of my friends and trying to invite another that’s on a different console but it says he is offline when he isn’t
Hi @Jadenb323
Can you both check your EA account and console account settings for anything that might block invites or cross-play invites?
If you don't have anything blocked, can we try the following?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!