I'm having the same problem....I have uninstalled, and reinstalled, updated and backdated, and still every time I hit the push any button to continue...CRASH!!!
Source
Need for Speed(TM) Hot Pursuit Application
Summary
Stopped working
Date
11/7/2015 8:13 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\Need For Speed(TM) Hot Pursuit\NFS11.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: NFS11.exe
Application Version: 1.0.5.0
Application Timestamp: 4d95a46a
Fault Module Name: NFS11.exe
Fault Module Version: 1.0.5.0
Fault Module Timestamp: 4d95a46a
Exception Code: c0000005
Exception Offset: 0034ec85
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3798386800
Everything was working great a few days ago...