Need for Speed: Hot Pursuit progress not saving on PC / Steam

Hi @Full_Metal_Bacon.

Need For Speed: Hot Pursuit automatically saves your game. The game does everything for you so no need to look into that. The default location for your saves on your computer is:

Documents/Criterion Games/NFS:HP/Saves. 

I hope this answer your question. If you have anything else, be sure to reach out to me!

Hello @Straatford87,

I am also having the same problem, and it is not auto saving, whenever I close the program (Need for Speed Hot Pursuit). And open it back a while later, all of my progress is lost. Please help.

Thanks and Regards,

@syncmasterlenovo

Depending on which program you use, Steam or Origin, make sure you turn on Cloud Storage (Steam has this option as well), your saves shouldn't be deleted like this.

Hello @Straatford87,

It shows an error message when I start Need for Speed Hot Pursuit:-

Directory Creation Error

Error trying to find the Directory for the Game Config File: Citerion Games\Need for Speed(TM) Hot Pursuit\

This means that you will not be able to save your configuration settings, bet the game will run with the default settings

Full Error Message: The

and then Need for Speed starts, with all progress lost.

Yea. I also got the exact same problem. Just purchase the game on Steam yesterday and each time i try to launch the game, the same message pops up. Hope @Straatford87 can provide a simple tutorial on how to fix this.

@jwtoh @Full_Metal_Bacon @syncmasterlenovo

The issue might have something to do with the installation directory Steam uses for this game. Sadly, that is not something I am able to troubleshoot.

What we can do is try the game via Origin, can please contact a Game Advisor and have the game transferred to Origin:

1. Go to https://help.ea.com/en/contact-us/new/ -- do not use a mobile device to contact us
2. Select your country from the upper left corner. If it isn't listed, try US or UK
3. Select Game, click Next
4. Select Platform, click Next
5. Select Topic and Issue and give a description, click Next
6. Select the method in which you want to contact us
7. Some contact options might not be available depending on the time at which you place your request

Doesn't work? Select another game, topic or issue. You can also press F5 to reload the page or try another browser.

Unable to login on your account? Click "Having trouble accessing your account?" at the bottom right of the screen, during the login step.

@Full_Metal_Bacon

Thanks a lot for providing us with the solution. I hope this will help a lot of users who are experiencing the same issue.. :eahigh_file:

Tried to follow the same steps but it didn't work, I'm running the game on Windows 10 x64. Any ideas what else should I try?

Is this thread still alive? I was already Level 4 as a Racer then I decided to quit the game to eat, moments later I was shocked that in my Career I went back where I started! It's so annoying! I just wasted my time for the progress I made!