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Hello @vembw,
Here are some steps you can try to resolve the black screen problem when launching your game:
Update Graphics Drivers: Make sure your graphics card drivers are up to date. Visit the manufacturer's website (NVIDIA, AMD, Intel) to download the latest drivers.
Verify Game Files:
- In Steam, right-click on the game in your library.
- Select "Properties" > "Local Files" > "Verify integrity of game files." This can fix corrupted files.
Run as Administrator: Right-click on the game executable and select "Run as administrator." This can help with permissions issues.
Disable Overlay Programs: Sometimes overlays from Steam or other software can cause issues. Try disabling them:
- For Steam, go to "Settings" > "In-Game" and uncheck "Enable the Steam Overlay while in-game."
Check for Background Programs: Disable any unnecessary background programs or overlays (like Discord overlay, GeForce Experience overlay, etc.) that might conflict with the game.
Adjust Compatibility Settings:
- Right-click on the game executable, go to "Properties" > "Compatibility," and try running the game in compatibility mode for an earlier version of Windows.
Check DirectX and Visual C++ Redistributables: Ensure that your DirectX and Visual C++ Redistributables are up to date. You can download the latest versions from Microsoft's website.
Reinstall the Game: If none of the above works, consider uninstalling and reinstalling the game. This can help if there are underlying installation issues.
Check Event Viewer: Look for any errors related to the game in Windows Event Viewer. This can provide more insight into what's causing the crash.
I hope this helps.
Best regards,
danisoff
- vembw8 months agoNew Novice
thanks for your opinion.I've already tried all of them, but unfortunately, they did not work for me.😕
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