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84637374827's avatar
84637374827
8 months ago
Solved

Need For Speed Hot Pursuit Remastered won't launch

Yes I know this game is almost 4 years old, but I really can't load up the game on the EA app or steam. The image is what I keep on getting when I try to load it up, there's no error codes after it ...
  • EA_Illium's avatar
    EA_Illium
    7 months ago

    Hey @84637374827 

    Try the following steps:

     

    How to use EA Help

     

    1. Go to the EA Help homepage.
    2. Select NFS Hot Pursuit Remastered (or any game you're trying to play)
    3. Select the See all help topics
    4. Select the option I need help loading my game
    5. You should be able to choose from Chat or Email (options can vary) 

    Cheers!

     

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey @mpmarw08 

    To confirm does your device find any issues when you run the System File Checker tool? Also, your Dxdiag is reporting your AMD driver is dated at 3/28/2023, do you have any more recent updates we can try installing?

    Cheers!

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