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GILLHUHN's avatar
GILLHUHN
3 years ago
Solved

Need For Speed Most Wanted 2012 Not Launching After EA App Update

I own Most Wanted 2012 on Steam but when I try to play it the EA App launches and says I don't own the game.
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @GILLHUHN To confirm have you already checked any AV from stopping NFS or EA App, as well as clearing its cache? (Top Left Menu > Help > App Recovery) 

    If so could we try launching your device in a Clean Boot then launching the game?

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@GILLHUHN Are you able to launch it from Steam?
GILLHUHN's avatar
GILLHUHN
3 years ago

No I see this message when I try to launch the game from Steam.

    • GILLHUHN's avatar
      GILLHUHN
      3 years ago

      I have tried all the things you said to try and I'm getting the same issue. Here is a video of the issue exactly as it happens.

      https://imgur.com/a/EFYTmkS

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        3 years ago

        Hi @GILLHUHN Thanks for this, to check the Steam account and the EA account signed into EA App, Are they linked? 

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