Need For Speed Most Wanted Error Code 1f4!

I have had this game for a long time now and still can not play online, or connect to auto log for that fact. I have gone through enough. I went thourgh multiple chats, and cases. And still no results. I was told to wait and I would get an email telling me how to resolve this a month ago. I want results now. Like now. I know its messed up that I might be reacting like this, but I think this will mark the 2nd month I have not been able to play online. This is not acceptable. 

If this keeps up and the I can still not play online, I will boycot EA games for ever. Like this is no joke. Half my games are from EA. Think about it.