Forum Discussion

Anonymous

9 years ago

SolvedApproved

Need for Speed on PC and Logitech G920 Wheel

I bought my self Logitech G920 wheel paid good money for it, not including the money I paid for This game thinking I play Need for Speed and I can not use wheel at all.

People,Brains at EA please fix this problem instead coming out with unbelievable solutions and lists of supporting wheels which non of them is working

What is going on?

Mikimuster3
9 years ago
1) We are collecting information here: http://answers.ea.com/t5/Technical-Issues/PC-Troubleshooting-for-Wheels-Controllers-Controls/m-p/5230054#U5230054

2) So far I know this should be working "plug & play", without any issues for all Players. But it seams it does't work so great for all the Players. ☹️

If you want to do the Refund, simply use this link https://help.ea.com/en/refund/

3) Before you do a refund, you may like to contact EA support, maybe they have some solution for you :/

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

@Straatford87

ADDITIONAL LINKS

https://help.ea.com/au/article/what-s-the-great-games-guarantee/

https://help.ea.com/en/article/electronic-arts-warranty-policy/

3 Replies

Anonymous
9 years ago
Approved
Good people of EA or Origin I bought a PC game from you Need for Speed 2016 thinking it would work with my Logitech G920 wheel but it does not support this wheel at all
So please fix your problems with your game or refund my money
Mikimuster3
Hero+
9 years ago
1) We are collecting information here: http://answers.ea.com/t5/Technical-Issues/PC-Troubleshooting-for-Wheels-Controllers-Controls/m-p/5230054#U5230054

2) So far I know this should be working "plug & play", without any issues for all Players. But it seams it does't work so great for all the Players. ☹️

If you want to do the Refund, simply use this link https://help.ea.com/en/refund/

3) Before you do a refund, you may like to contact EA support, maybe they have some solution for you :/

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
http://help.ea.com/en/article/contact-ea-help/
http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

@Straatford87

ADDITIONAL LINKS

https://help.ea.com/au/article/what-s-the-great-games-guarantee/

https://help.ea.com/en/article/electronic-arts-warranty-policy/
Anonymous
9 years ago
Approved
Thank you for your replay.I guess you don't have this game and only assuming that plug and play thing would work with this game.
refund I know where to go and what to do but this particular game not on my refund list so not much I can do about it.So unless you actually have this game and have wheel working then we can do all the assumptions you want just like Brains at Origin and EA all they do just assume
But you know what the great comedian Benny Hill said once "Don't ever assume because when you assume you make * of me and you"
Thank you again