Forum Discussion
So just to be clear......you have more than one place for your customers to vent their frustrations with your products.......Twitter, Facebook, EA support site here....EA support site there....basically you really don't have one stop bitching and complaining.........you have to go here then there then here then there. This all sounds like you guys really don't know what the heck you are doing. Why should I have a facebook account? Why should I have a twitter account? Why should you even have any support in one location only? How many accounts do your customers need?
I SHOULD BE ABLE TO GO TO ONE SITE......WWW.EA.COM.......I should be able to get to ANY tech support, help, complaints, etc from EA.COM
YOU ARE MAKING IT IMPOSSIBLE FOR YOUR CUSTOMERS when they don't even know where to go anymore. So I am right. Your company really does not know what they are doing. Too bad for you.
2 MONTHS OF BITCHING FROM YOUR CUSTOMERS AND YOU STILL DO NOT DELIVER. YOU DO NOT PROVIDE FEEDBACK FROM YOUR "DEDICATED" TEAM. HA HA HA HA HA HA WHAT A JOKE.
Drivergary - I have just provided an answer to paladin2012 about the different titles he mentioned in his message.
Like I said these different platforms have different purposes and to some players have their preferred platforms such as Twitter for example.
So it's just an additional option you don't have to use it but some players do.
You can also contact a game advisor (via Chat Email...).