So i recently bought NFS Rivals on my xbox one(Digital copy) and i tried to play the game. However a little a problem occured and i was stuck sitting at a loading screen for at least 30 minutes and it still continues to occur...... im kind of annoyed about this problem.. I havent even been able to play the game. Any help is appreciated. Thanks.
@xboxbabe70 wrote:
@PoliceBrett wrote:Mephiles and the other guy I don't think the solution the other guy is saying works, my solution does work for the time being is when get in the game ASAP of tries immediately go to the 3rd tap and change the All drive settings to single player or private match and you won't have to worry about crashing. If you think that is "So Stupid and dumb" Let give you new flash it does work and xboxbabe70 knows it works as well cause I did test this 2 or 3 days ago and I have recorded our 1v1 chase rounds off the xbox 1 capture system. Xboxbabe70 I didn't upload the other videos yet didn't get around of uploading to the one drive yet it will be up soon. Here the link to those vids.
https://www.youtube.com/watch?v=llamqIQcU4Q, https://www.youtube.com/watch?v=BP3HLvOLP0s and https://www.youtube.com/watch?v=6tF0QhOhxSg
I'd like to add that yes it did work that time, but that doesn't mean it works all the time, we only tried it once.
****UPDATE- We tried this again and it worked for a bit, and then I crashed out twice, so back to the drawing board!
My refund was denied, presumably because it was on sale, RIP
Welp later today I will try to upload more chase videos even one that was 2v1 from last nigh after figuring out the issue of the game crashing on someone else end and was really fun especially from perspective lol This is on the one also not 360
*Sigh* I guess I'll go play NFS reboot since I've barely started it. Not a fan of the live action * but at least the racing is fun.
Nope not the reason, I have gotten refunds for digital games on sale with no issues. But now it looks like they have a new policy under there terms of sale, which make no sense since it says they will give refunds then below says the won't, makes no sense! Here is the link to it and I am pasting the refund part of their policy,
@MephilestheDank wrote:My refund was denied, presumably because it was on sale, RIP
https://www.microsoft.com/en-us/store/b/terms-of-sale
16. Return Policy. We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable. Simply return the eligible product in like new condition and in its original packaging, along with all parts, components, instruction manuals and documentation that were initially included. This Return Policy does not affect any statutory rights that may apply to your purchase.
Packaged software and games must be returned with their seal intact and must include all media and product keys. As a limited exception, software and game packages that have been opened may be returned during the return period if you are unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.
Even if you return your products, packaged software or games, these Terms of Sale will still apply to the time between your purchase or download and return.
Some items are not eligible for return; unless otherwise provided by law or by a particular product offer, all purchases of these types of products are final and non-refundable:
- digital apps, games, in-app content and subscriptions, music, movies, TV shows, and associated content;
- gift cards and service/subscription cards (e.g., Skype, Xbox Live, Groove Music Pass);
- products that have been personalized or customized;
- special order products, if not part of a Store promotional offering;
- random access memory ("RAM") products;
- services that have been performed or consumed; and
- clearance items or those marked with a designation such as "Final Sale" or "Non-Returnable".
When you make a qualifying return, we will credit the full amount, less the original shipping and handling charges (if any) except we won’t deduct those charges for returns because you are unsatisfied with the license agreement or warranty, and you will typically receive your refund in approximately 3-5 business days. Any refunds will be applied to the same account, and using the same method of payment, used to place the order (unless you choose a Store credit in the amount of the refund).
@BoSs8181_u6n2ji wrote:my refund was denied a second time even though I explicitly typed "GAME DOES NOT WORK ON EITHER OF MY 2 CONSOLES, CRASHES ON LOAD. SEE EA FORUMS. I CANNOT PLAY THIS GAME I PURCHASED". Guess they don't give a damn.
You can always try to file a complaint with BBB and/consumer affairs and also post a complaint on microsoft facebook? etc..... Can't hurt
@xboxbabe70 wrote:Nope not the reason, I have gotten refunds for digital games on sale with no issues. But now it looks like they have a new policy under there terms of sale, which make no sense since it says they will give refunds then below says the won't, makes no sense! Here is the link to it and I am pasting the refund part of their policy,
@MephilestheDank wrote:My refund was denied, presumably because it was on sale, RIP
That is really strange, it seems like the terms are contradicting each other. I'm not going to fight it at this point. If it were $20 I would, but at this point I don't care anymore.
