Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
11 years ago

Network error

I have PS4 NFS Rivals

When start game, receive a message that I need to update application to use network features

When i try to login to EA origin, there is some error

What I need to do play or join NFS network

When I play Fifa 14, its ok to join EA origin without any problem

kindly support

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    @nomankazim 

    Do you have several Origin Accounts? With the Origin account you are posting with I was not able to find Need for Speed Rivals.
    Can you tell me what's the exact Edition you bought please?

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    Thanks for your reply

    I have only one Origin account 

    I am using Need for Speed Rival (Complete Edition) @ PS4

    Kindly support for this error

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    @nomankazim 

    Alright then I think your PSN ID for PS4 is different than the one you are using for your PS3.

    If I am right, it means you've created a new PSN account with your PS4. This ID is not linked to your Origin account.

    Only your PS3 ID is linked.

    This may happen when you are using a different email address with your PSN account and your Origin account.

    Can you please confirm if that's correct?

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    Sorry, I dont have any PS3 ID

    Could you please confirm how i can create link between PS4 & origin ID

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    @nomankazim 

    Sorry then I though you had a PS 3.

    For some reasons the game is not registered in your account.
    Can you tell me what is the exact edition you bought, you should be able to see the list here: https://store.sonyentertainmentnetwork.com/#!/en-ie/search/f=^need%2Bfor%2Bspeed%2Brivals|bucket~games%3Aplatform~ps4|?utm_source=google&utm_medium=cpc&utm_term={keyword}&utm_campaign=PX+-+PlayStation+-+Brand+-+Ireland&EMCID=GM300000_store

    Other than that, your PSN ID seems to be linked but if you have any ddounts, you can verify that information:

    If you can't remember what your Origin/EA Account is, or if you're not sure whether you have one linked to a GamerTag or PSN ID, here's how to find out:

    1. Go to profile.ea.com and select "Reset Password" (with link), then either
      • Enter an email address you may have used for your account OR
      • Select "Account Type" (XBL Gamertag or PSN ID)
    2. Enter your Gamertag or PSN ID, and submit.

    Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    I have Need for Speed Rivals - Complete Edition for PS$


    @EA_Najat wrote:

    @nomankazim 

    Sorry then I though you had a PS 3.

    For some reasons the game is not registered in your account.
    Can you tell me what is the exact edition you bought, you should be able to see the list here: https://store.sonyentertainmentnetwork.com/#!/en-ie/search/f=^need%2Bfor%2Bspeed%2Brivals|bucket~games%3Aplatform~ps4|?utm_source=google&utm_medium=cpc&utm_term={keyword}&utm_campaign=PX+-+PlayStation+-+Brand+-+Ireland&EMCID=GM300000_store

    Other than that, your PSN ID seems to be linked but if you have any ddounts, you can verify that information:

    If you can't remember what your Origin/EA Account is, or if you're not sure whether you have one linked to a GamerTag or PSN ID, here's how to find out:

    1. Go to profile.ea.com and select "Reset Password" (with link), then either
      • Enter an email address you may have used for your account OR
      • Select "Account Type" (XBL Gamertag or PSN ID)
    2. Enter your Gamertag or PSN ID, and submit.

    Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.


  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    following is error code

     2D616374

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