NFS - XB1 - Stuttering / FPS Issues[SAME ISSUE? POST HERE]

The game stutters (fps drop and audio stuttering) every few minutes. It's annoying enough that I am not purchasing the game until its fixed. Any suggestions? I have reinstalled, powered down the console and cleared the cache.

Anonymous
10 years ago
Approved
Hi everyone.

We’ve made some tweaks which should improve the stutter some Xbox One users was experiencing. Please let us know how your experience goes.

11 Replies

Anonymous
10 years ago
Approved
I was happily enjoying the customisation on NFS 2015, driving around happily too.

Then I started to get VERY severe framerate issues in the form of essentially locks, lasting a few moments for a total of about a second.

It appears to be the game trying to load more assets and textures, but whatever is causing it has made the game essentially unplayable, several events far more difficult, and driving in general much less fun than it should be.
TheGameRiot
Rising Newcomer
10 years ago
So this kept happening this evening ... https://youtu.be/kAFOG3rVPbU
Very annoying, only been happening since the update
Straatford87
DICE Team
10 years ago
Hi @Greninja, @TheGameRiot, @Kernel-Fergus,

(I have merged your posts as you are all reporting the same issue)

I am sorry that you are running into issues with Need for Speed. Can you please confirm to me that you did all troubleshooting steps (apart from what you already mentioned) from our stickied thread?

If you did, let me know and I will take a further look into this issue.

--Tom
Anonymous
10 years ago
Approved
Afraid I can't test these anymore, since the trial has expired for me. However, the first 2 were tested as a matter of course (console is restarted regularly, nxoe beta member) and I closed the game when not playing to preserve trial time.
Anonymous
10 years ago
Approved
Yeah, I tried all those things. Still happens regularly (every couple of minutes. I have captured video of the problem on my xbox one. I can share it to another xbox profile if you have one.
Anonymous
10 years ago
Approved
This happens to me as well. I'm glad I'm not the only one experiencing this issue. I tried everything. I moved it from internal hardrive to external hardrive, hard reset. Uninstalled and reinstalled. I even hard reset my Xbox one to factory. Nothing solved the stuttering and framerate issues. Ea please fix this ASAP!!!!!!!!!
Anonymous
10 years ago
Approved
Please fix the stuttering /framerate issues with need for speed. This happens every few minutes of racing andis making the game unplayable and annoying. I have tried everything to remedy this. I power cycled my console, hard rest as well, moved it from internal hardrive to external hardrive, uninstalled and reinstalled. Nothing is fixing this problem. I'm cancelling my pre-order until this is patched or fixed.
Anonymous
10 years ago
Approved
Fyi, game sites are coming out referencing the same problem:
http://www.videogamer.com/xboxone/need_for_speed/news/need_for_speed_is_900p_on_xbox_one_report.html
Straatford87
DICE Team
10 years ago
@Greninja @Kevinnettles77 @Kernel-Fergus @TheGameRiot

Thank you all for getting back to me that troubleshooting did not work for you. What you are all experiencing is currently something we are investigating. It has been added to the NFS Known Issues and Alerts thread.

Please check that thread for more information as all updates will be posted there as soon as I have them.

--Tom
Anonymous
10 years ago
Approved
Has this been fixed or not?
I want to buy the game but i'm hesitating a bit ...
People who play the game and stream it on twitch say it's fixed, but I'm a bit disappointed that I can't find any patch notes anywhere of what's been already fixed for xbox one.