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If you can upload a dxdiag with your reply then I can have a look to see if I can find the cause for the game crashes.
And here are the last screenshots.
I hope you can do something with these.
Thanks a lot for the help.
- Straatford8710 years ago
DICE Team
Could you also press the Enrigstrer toutes les informations button on the dxdiag program to create the dxdiag.txt file. Once you have created the file, when replying to this post, click the Choose File button and navigate to the dxdiag file and double-click it to add it to your reply.
I will then be able to view the complete file. In the meantime, try the Can You Run It website to see if your computer and operating system should be able to handle the game.
Note that since Carbon is an older game I cannot guarantee that it will run on Windows 7. However, there are some things that you can try such as running in compatibility mode that will get the game running on most systems.
- 10 years ago
Oh, yes, sure. I didn't think you meant me to send that. There it is.
Sorry again for some of the lines being in French.
By the way, I don't think Need For Speed Carbon too old for Windows 7, since it's the Windows version that i've been playing the game on for a week, and it worked perfectly.
As I said, I didn't change anything between the day when the game worked and the day when it didn't anymore.
Here's the dxdiag text file though, hopefully you can manage to find something in there.
Thanks a lot for doing your best.
- Straatford8710 years ago
DICE Team
From what I can tell in your dxdiag the issue is most likely being caused by your integrated graphics processor. It only just meets the requirements of 64MB of minimum video memory.
However, coupled with the drivers for this device being out of date it can lead to crashes in your game. Try updating your drivers via the Intel website:
Let me know if you have any further questions afterwards.
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